Privacy Policy

Introduction

VSPOS (referred to as "we", "us", "our") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. Our Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.

Personal information refers to any information related to an individual that can identify them, either directly or indirectly, excluding information of deceased persons.

Legal Framework

This Privacy Policy is governed by and complies with the Personal Data Protection Act 2010 of Malaysia. Any changes to this policy will be posted on this page.

Information We Collect

We collect the following types of personal data:

• Name and contact information
• Business details and registration information
• Payment and transaction data
• System usage data and preferences
• Technical information about your devices and systems
• Communications with our team

Purpose of Collection

We collect and process your personal data for the following purposes:

• Providing and maintaining our POS services
• Processing transactions and payments
• Communicating service updates and changes
• Providing customer support
• Improving our products and services
• Complying with legal and regulatory requirements

Disclosure of Personal Data

We may disclose your personal data to:

• Service providers and business partners who assist in providing our services
• Legal authorities when required by law
• Professional advisers and auditors

We do not sell, trade, or rent your personal data to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Your Rights

Under the PDPA, you have the right to:

• Request access to your personal data
• Correct inaccurate personal data
• Withdraw consent for processing
• Request the deletion of your personal data
• Limit the processing of your personal data
• Be informed of the purposes for which your personal data is being processed

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Cross-border Transfer

Any transfer of personal data outside Malaysia will be conducted in accordance with the PDPA and only to countries that provide an adequate level of data protection.

Contact Information

For any inquiries regarding this Privacy Policy or to exercise your rights under the PDPA, please contact us at:

Internet Usage

While we maintain secure internet connections, providing personal information over the internet is at your own risk. We use cookies to monitor website usage and improve user experience. You may disable cookies through your browser settings, though this may limit website functionality.

Changes to this Policy

We reserve the right to change, amend and/or vary may change this Policy by uploading a revised Policy on our Website. The change will apply from the date that we upload the revised Policy. Your continued use of our Website shall be deemed that you acknowledge the changes of this Policy.